Product Coverage

Supported Cards & Regions

Astrada today supports Visa and Mastercard open loop Credit and Debit cards in the United States of America, Canada and the United Kingdom, as well as limited service in select countries in the European Union.

Unsupported Cards

• Non-reloadable prepaid cards
• Closed-loop cards, such as Gift Cards and Store Cards only usable at the issuer's location or in their ecosystem
• Government-administered prepaid cards (including EBT cards)
• Insurance prepaid cards
• Visa’s Flexible Spending Account (FSA) and Health Savings Account (HSA) cards
• Visa Buxx

Unsupported Transactions

• Payments made through indirect payment methods (such as a third party payment app), where you may choose your Visa or Mastercard as a funding source but you do not present your card/ card token directly to the merchant
• Payments of existing card balances
• Balance transfers
• PIN-based purchases on debit cards (US & CAN)
• Transactions that are not processed or submitted through the Visa or Mastercard payment systems
  • Including fees charged by issuers to cardholders that do not occur on Mastercard or Visa payment systems. This includes charges incurred from transactions, such as international transaction fees levied by the Issuer.